Terms and Conditions
Effective Date: March 30, 2026
Welcome to Minted Secure (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website at mintedsecure.com, our chat widget, contact forms, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Services Overview
Minted Secure provides home security and alarm monitoring services. Through our website, you may request information, receive quotes, communicate with our team via a chat widget, and submit inquiries through our contact form.
2. Eligibility
You must be at least 18 years of age to use our Services. By submitting information through our contact form or chat widget, you represent and warrant that you meet this age requirement. We collect your age to verify compliance with this requirement and applicable regulations.
3. User Information and Accuracy
When using our contact form or chat widget, you may be asked to provide personal information including your name, phone number, and age. You agree to provide accurate, current, and complete information. You are responsible for the accuracy of all information you submit.
4. Communications and Messaging Consent
By providing your phone number through our contact form, chat widget, or any other method, you expressly consent to receive communications from Minted Secure, including:
- SMS and text messages related to your inquiry, service quotes, appointment scheduling, alarm notifications, and account updates.
- Automated and pre-recorded messages sent via our messaging platform (powered by Twilio).
- Marketing and promotional messages about our products and services (with your additional opt-in consent where required).
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you re-subscribe. Reply HELP for assistance.
Your consent to receive text messages is not a condition of purchasing any goods or services from Minted Secure.
Carrier Liability Disclaimer: Minted Secure is not liable for delayed or undelivered messages. Delivery of SMS/text messages is subject to effective transmission by your wireless carrier. Carriers are not responsible for delayed or undelivered messages. Message delivery is dependent on your mobile carrier’s network availability, coverage area, and service plan. Minted Secure, its affiliates, and any third-party messaging providers (including Twilio) make no guarantee that messages will be delivered on time or at all, and shall not be held liable for any damages arising from failed, delayed, or misdirected messages.
For details on how we collect, use, and protect the personal information you provide — including your phone number — please review our Privacy Policy.
5. Acceptable Use
You agree not to use our Services to:
- Submit false, misleading, or fraudulent information.
- Harass, abuse, or threaten our staff or other users.
- Interfere with or disrupt the operation of our website or Services.
- Attempt to gain unauthorized access to our systems or networks.
- Use automated tools (bots, scrapers, etc.) to access or interact with our Services without prior written permission.
6. Intellectual Property
All content on our website — including text, graphics, logos, images, and software — is the property of Minted Secure or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
7. Third-Party Services
Our Services may integrate with third-party platforms, including Twilio for messaging and communications. Your use of such third-party services is subject to their respective terms and privacy policies. Minted Secure is not responsible for the practices or content of third-party services.
8. Disclaimer of Warranties
Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Minted Secure and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Minted Secure and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of our Services.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting the revised Terms on our website with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which Minted Secure operates, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms, please contact us:
- Email: alex@mintyhq.com
- Website: mintedsecure.com